Question 9/10 : There's a massive queue at the supermarket and you only popped in for a pint of milk. There are at least 10 people in the queue in front. Do you... |
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| • Put on a big smile and ask politely if you can skip the queue |
| • Try and talk to the person in front of you to pass the time |
| • Wait your turn - you knew it would be busy |